APhA's Delivering Medication Therapy Management Services

Date & Location
Saturday, October 27, 2018, 8:00 AM - 5:30 PM, Richmond, VA

Delivering Medication Therapy Management Services certificate training program is an active learning seminar in which learners practice a variety of communication techniques to elicit a patient’s medication experience and identify medication-related problems, using cases based on the real-life experiences of MTM providers. Learners will gain experience interviewing patients, identifying and prioritizing medication-related problems, developing and implementing interventions, and documenting activities. In addition, learners will have the opportunity to explore various business models and billing strategies and discuss plans for implementation. Additional preseminar self-study modules, case studies, hands-on patient interviews, and assessment practice sessions, will allow pharmacists to obtain the clinical knowledge and skills needed to establish medication therapy management services. The goals of the program are to:
  • Advance public health and patient care through improved medication use
  • Provide training to enhance pharmacists’ ability to effectively provide MTM services.
  • Motivate increased numbers of pharmacists to establish MTM services
  • Communicate benchmark practices for providing MTM services


Key Learning Objectives of the Live Training Seminar

At the completion of this activity, the participant will be able to:

  1. Conduct a thorough medication therapy review (MTR)
  2. Employ effective communication skills to overcome communication barriers when interviewing a patient
  3. Complete a personal medication record (PMR)
  4. Develop a medication-related action plan (MAP)
  5. Document medication therapy management (MTM) services in a manner that allows for evaluating patient progress, billing, and tracking clinical and financial outcomes
  6. Create a plan for patient follow-up
  7. Assess patient-specific data and issues, and interpret these findings to identify medication-related problems
  8. Develop a patient problem list and a list of the patient’s medication-related problems
  9. Establish goals of therapy for each medical condition and medication-related problem identified
  10. Make recommendations for resolving situations in which a patient’s medications are potentially inappropriate
  11. Discuss the elements of an effective medication therapy recommendation to another health care practitioner
  12. Describe the medication use concerns and adverse drug events that are more common in elderly patients
  13. Account for pharmacokinetic and pharmacodynamic changes when reviewing an elderly person’s medication regimen
  14. List important considerations when determining the operations of an MTM service
  15. Identify potential payers for MTM services
  16. Explain how to bill for MTM services using CPT codes
  17. Describe strategies for marketing MTM services
  18. Describe emerging opportunities for delivering MTM services


Registration fee:  $375

Includes continental breakfast and boxed lunch.

Complimentary parking is available in the VCU Health Patient and Visitor Deck located at 529 N. 12th Street, Richmond, VA.


Robert Blackwell Smith Building - Room 129

410 N. 12th Street
Richmond, VA 23298

Cancellation Policy: 
Registration fee, less a $125 non-refundable administrative fee, will be refunded if written notice of cancellation is received via email to pharmacyce@vcu.edu on or before August 31, 2018. No refunds after that date.

The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as providers of continuing pharmacy education. Credit for Live Seminar MUST be Claimed (not just completed) within 45 days of the date of the live training. Upon successful completion of all the activity requirements, a Certificate of Achievement will be available via the My Training page after logging into www.pharmacist.com. The self-study learning component of Delivering Medication Therapy Management Services certificate training program is approved for 10 contact hours (1.0 CEU) of continuing pharmacy education credit (UAN 0202-9999-18-164-H04-P). The live training seminar is approved for 8 contact hours (0.8 CEU) of continuing pharmacy education credit (UAN 0202-9999-18-165-L04-P). The post-seminar case study is approved for 3 hours (0.3 CEU) of continuing pharmacy education credit (UAN 0202-9999-18-166-H04-P). Release Date: July 1, 2018 Expiration Date: July 1, 2021
Activity Type: Practice-based
Target Audience: Pharmacists in all practice settings